1. Introduction

At Axium Bot, we value customer satisfaction and strive to provide the best experience possible. This Refund Policy outlines the conditions under which you may request a refund for purchases made through Discord's store system.

2. Refund Eligibility

Refunds are available under the following conditions:

• •One-time purchases: Non-refundable.
• •Subscription purchases: Refund requests must be submitted within 5 days of the initial purchase.
• •App removal: If an app you purchased a subscription for is removed from the server by us or the developer, you may request a pro-rated refund within 5 days of the removal.

3. How to Request a Refund

To submit a refund request, please follow these steps:

• •Contact our Support Team within the eligibility period at dis.gd/billing.
• •Use the email address associated with your Discord account.
• •Select the correct product category, such as "Premium Apps," in the refund request form.
• •Provide all required purchase details accurately.

Failure to provide the necessary information within the refund eligibility period may result in a denial of your request.

4. Contact Us

If you have any questions about this Refund Policy, please contact us at support@axium.com or join our Discord support server.